The Gambling Site, SportPesa, is one of the online sportsbooks found in Kenya. The betting platform was launched in Kenya back in 2014 by Global Holdings. It was until 2019 that the betting site was relieved from its business operations, but returned to the market in 2020. The Bookmaker owns a licence from the Betting Control and Licensing Board (BCLB).
The site uses modern technology to secure and safeguard players’ data. In addition, it offers players unmatched betting selections, amazing bonuses and promotions including the Mega Jackpot Pro where players can win up to 297.236.747 KES at the time of writing this review. The website is also exclusively available in English and features a modern layout with a sleek design that’s second to none.
- Website:
- Foundation:2014
- Licenses:BCLB
- Min. Deposit:Ksh 10
- Support: care@ke.sportpesa.com
- Mobile App:Android
- Payment Method:
- Simple and user-friendly website
- VIP program
- Cash Out feature
- Native app available
- Easy registration process
- No live streaming
- Limited withdrawal option
- Small sportsbook
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SportPesa Kenya Bonuses
Once you become a member of the SportPesa Kenya family, you won’t lack something that will turn your experience into rewarding fun. SportPesa Kenya offers its players a variety of bonuses and promotions that will enable them to win real money. In addition, you will receive some freebies that will help you place free bets without necessarily utilizing your bankroll. Let’s dive in!
Casino Welcome Bonus
Players who sign up for an account with Sportpesa Kenya get a casino welcome bonus worth 5000 KES. This is a free bet that SportPesa Kenya will advance to you after depositing at least 1 KES into your casino account. Notably, you can only use this bonus to play at the casino but you cannot use it for sports.
To receive the SportPesa casino welcome bonus do the following;
- Create an account with Sportpesa Kenya;
- Make a deposit of at least 1 KES into your casino account;
- The bonus will automatically be credited to your casino account;
The Casino Welcome Bonus is a good start for players who want to familiarize themselves with the rules of the game at the casino section. It is easy to activate this bonus given that only 1 KES is needed and then boom! You have received casino-free bet credits worth 5000 KES in your casino account.
Multibet Bonus
Whether a newbie or an experienced player, you are eligible to participate in the Sportpesa Kenya Multibet Bonus promotion.
What you need to do is place a multi bet comprising a minimum of three selections, each with at least 1.30 odds. By doing so, you stand a chance to win a whopping 10.000.000 KES in every bet of your multibet. This is only possible if your bets win.
Each selection that you add to your multibet will attract a bonus of 1%. The more selections you make, the higher the total bonus. With the Multibet bonus, you can win up to 1000% bonus amount.
Here are simple steps that you can follow to get the Multibet Bonus;
- On any browser, head on to sportpesa.com;
- Sign up for an accountby clicking the ‘Register’ Fill in the required details;
- Deposit at least 10 KESin your account;
- Place a multibetinvolving at least 3 selections, each with a minimum of 1.30 odds;
- The multi-bet bonus will be automatically credited to your account if your bets win.
Nothing can outweigh the excitement that you will get from the SportPesa Kenya Multibet bonus. The wagering conditions are straightforward and non-strict, and any player will find it easy to complete them.
Bet Spinner Promotion
When you participate in this promotion, you will have an opportunity to receive a multiplier bonus depending on the original possible win amount. With this promotion, you can grab yourself up to 1.000.000 KES bonus money.
You don’t qualify to participate in the Best Spinner Promotion if you aren’t signed up for a SportPesa account. Hence, for you to get involved in this promotion, proceed as follows;
- Sign upfor a SportPesa Kenya account;
- Top Upyour account with at least 10 KES;
- Place your bets;
- Open your bet slip and enable the ‘Bet Spinner’ You Can access this feature by clicking the three vertical dotsat the top right corner of the bet slip. Next, enable the Bet Spinner by clicking on it;
- You will get the Bet Spinner promotion bonus if your selections win.
Despite that, the Bet spinner promotion seems to be rewarding and easy to grab, but it not may not. The bonus lacks more information about the multiplier that will be used to determine the final winnings. Hence, we don’t consider the Bet Spinner bonus as a quality one.
Cumulative Maximum Payout Bonus
Wonders shall not end at SportPesa Kenya. Participating in both the Bet Spinner promotion and Multibet Boost promotion will earn you a bonus. If you win both offers, you will receive a whopping 16.500.000 KES real money. Notably, that’s the maximum amount per player in a day
To get this bonus, follow these steps:
- Open an account with Sportpesa Kenya;
- Top up your account with any amount. Prefer a minimum of 10 KES;
- Participate in Bet Spinner and Multibet Boost promotions;
- If you win both promotions, you will automatically receive your bonus in your account.
Given that the Bet Spinner bonus lacks enough information on how the final winning is determined, we find that this bonus is of low quality.
Mega Jackpot Pro Bonus
The SportPesa Mega Jackpot Pro Bonus is a weekly promotion that requires players to make correct predictions about the outcome of up to 17 pre-selected games.
Notably, these games are played on the weekend. Any player who predicts all the games correctly is awarded a whooping 100.000.000 KES. However, this amount keeps changing every week until the jackpot amount is won. At the time of writing this review, the Mega Jackpot Pro bonus amount stood at 297.236.741 KES.
The Mega Jackpot Pro comprises other jackpots in it. The award in each jackpot differs from one another. They include;
- 13/13 Jackpot: predict the outcome of 13 games and win up to 10.000.000 KES
- 14/14 Jackpot: Here, you win 20.000.000 KES if you predict 14 games correctly
- 15/15 Jackpot: You are required to predict 15 games correctly and win 40.000.000 KES
- 16/16 Jackpot: Predict 16 games and win 70.000.000
- 17/17 Jackpot: predict 17 games and win 100.000.000 KES.
How to Get the Mega Jackpot Pro Bonus
All players, whether new or experienced, are eligible to receive the Mega Jackpot Pro Bonus. However, you need to participate in the play if you want to win real money.
To participate in the promotion, predict the outcome and place your bet. Simply, proceed as follows to participate:
- Create an account with SportPesa Kenya. If you already have an account, log in;
- Top up your account with at least 99 KES;
- At the top of your screen, tap the ‘Mega Jackpot Pro’ banner and you will be directed to a page with the pre-selected jackpot games;
- Predict which team will win by clicking on it;
- Choose either the Home Team (listed first) or the Away Team (listed second) will win; if you think both teams will tie at the end of the game, predict the Draw by clicking ‘X’ at the middle of the teams;
- Choose your predictions for the MJP category bet that you want;
- Click ‘Place Bet’ followed by ‘Confirm’
- If your MJP bet wins, you will be directed to a SportPesa office where you can pick your winnings.
Mega Jackpot Pro Terms and Conditions
The operation of MJP is governed by various terms and conditions which include:
- Players can choose double or triple combinations when placing their MJP bet. The double combination is limited to 10 game selections.
- The maximum number of game selections that you can make in a 5-triples combination is 5.
- You can have a maximum of 10 game selections if you choose to go by both double and triple combinations.
- You will be declared a winner if the actual outcomes march with the predictions you played in;
- Each MJP Bet costs 99 KES.
The Mega Jackpot Pro bonus is the best bonus opportunity that football fans can ever have in Kenya. The conditions are realistic and as a player, you can complete them all without any hindrances. The minimum stake amount is affordable for both novice and veteran betters. And the good news is that the rollover requirement for this particular bonus is 2 days.
Mid-week Jackpot Bonus
This is another that players in Kenya salivate for. The bonus amount starts at 10.000.000 KES and keeps increasing every week until it is won. At the time of writing the bonus amount stood at 13.204.015 KES.
The jackpot requires players to predict the outcome of 13 pre-selected games every week. Players who are eligible for the jackpot bonus are those who have 13, 12, 11, and 10 correct predictions.
Notably, the bonus amount is shared between the number of winners in each category. For instance, if 5 players emerge winners in the jackpot by predicting the 13 matches correctly, then the Bonus amount is shared equally between them. Each bonus category has a maximum amount that players can win.
To get this bonus, proceed with these steps:
- Create your SportPesa account;
- Deposit a minimum of 49 KES into your account;
- At the bottom of the navigation bar, click the ‘Jackpot’ icon;
- Pick your jackpot bets;
- Click on the ‘Place Bet’ to complete and confirm your bet.
The Mid-week Jackpot Bonus is a quality one because from the look, its terms are realistic and any player can complete them with ease. In addition, the stake amount required to place a single jackpot is pocket friendly for players living below the poverty line. This Jackpot has a rollover of 5 days.
SportPesa Kenya Betting (Sports)
SportPesa Kenya executes its game selections very well. You’ll never pass up the chance to bet on the world’s biggest sporting events when you use SportPesa. You can wager on every conference game in the NBA or NHL, as well as special events like the World Cup or Ryder Cup.
On top of the most well-known sports all over the world, you will find some more specific options like eSports and Futsal. In addition, you can also wager on virtual sports.
Conclusively, you won’t miss any sport to wager on at SportPesa Kenya.
Betting Options
Perhaps you are a casual bettor who only wants to place simple bets, such as a single bet on a single team to win a game or a team to win a tournament. Whichever sport you select, SportPesa makes it simple by always showing these most well-liked bets first.
You can choose to add multiple bets to your bet slip, which is displayed on the right side of the screen. This is possible if you want to place parlays or accumulator bets. You can choose the type of multibet you want to place after making your selections. Before placing your bets, type in various stakes to see how much you would win.
If In-play betting is your portion, you will find SportPesa offering a whole section devoted to it. It is easy to see everything that is happening during gameplay. When you click on one of them, an interactive graphic with real-time updates and stats from the match or event appears.
The sportsbook is one area where SportPesa falls short. Our team checked the sports section on Sportpesa and found just 33 sports selections. This number is very low compared to other average bookmakers in the industry.
Interestingly, there you will find many leagues, matches, and events that support each sport. Overall, be sure to find 800+ events to bet on daily.
Odds
Even so, SportPesa would benefit greatly from competitive odds despite the shortcomings of its sportsbook.
Hence, to determine the quality of SportPesa’s odds we compared its odds with 2 other brands in Kenya, including 1XBet and Mozzart Bet Kenya
Blackburn Vs Coventry
Bookmaker | Odds |
---|---|
SportPesa Kenya | 2.54 |
1XBet Kenya | 2.53 |
Mozzart Bet Kenya | 2.45 |
So, our team picked a random upcoming match (Blackburn Vs Coventry) from the England championship League to determine the quality of SportPesa’s odds. We chose to use Blackburn odds because it has a higher winning streak than Coventry.
Upon comparing the odds from Sportpesa to those in 1XBet and Mozzart Bet Kenya, SportPesa emerged with the best odds. That means SportPesa is among the top Kenyan betting sites offering competitive odds.
Both fractional and decimal odds are available on SportPesa. You will find excellent odds in the SportPesa live betting market where football is the main focus. The minimum odds to place a bet stands at 1.20.
SportPesa Betting Markets
All the main matches offer a wide selection of prop bets for seasoned gamblers seeking more complex wagers. To access the complete selection of markets, simply click on the game. You will find 20+ market options for the best games. The main betting markets include:
- Both teams to score
- 3 Way-Full Time
- Both Teams to score
- Double Chance
- 3 Way-First Half
- Draw No Bet.
All these betting markets are available in major sports like Football, Basketball, Tennis, Volleyball, and many more.
However, you will find other rare markets like Half Time/Full Time,
Euro Handicap, Half with the most goals, and Asian Handicap. Notably, these markets change from one league to another.
Despite that Football, Basketball, and Tennis are the major sports in SportPesa Kenya, their markets differ significantly. For instance, you will find 30 markets for football, 28 markets for Basketball, and 6 markets for Tennis.
Live Betting and Live Streaming
If live betting is your favourite, then you can make an in-play bet at SportPesa Kenya. Notably, In-play bets differ significantly from pre-match bets.
With In-play bets, you can place your wagers as the game plays unlike in pre-match bets where you are required to place your bet before the match starts. You can access live betting by clicking the ‘Live’ tab at the top of the homepage.
Despite the fact that you can make In-Play bets, it’s impossible to watch events live as they happen. This is because SportPesa Kenya does not have a live-streaming option for games.
Our team checked other similar bookmakers and discovered that SportPesa’s live betting service isn’t advanced and it’s not one of the best. The statistics provided on the ‘Live’ betting page are very much basic compared to other similar bookmakers.
Cash Out
The Cash Out feature at SportPesa will enable you to take full control of your bets. With this feature, you can take a payout on your bets early before they are settled. That means before the event you had placed a bet ends, you can get a partial payment on your stake. This is only possible if your bet has a winning streak before the match ends.
Remember, the cash out feature is only available on Pre-match odds. That means you need to wager on pre-match bets in order to be eligible for early payouts. Besides, the cash out feature is absent on the following grounds:
- Concluded events
- Losing bet selections
- Bets placed with bonus money
- Where odds aren’t available for a selection on the bet
Your bet will be deemed settled after cashing out and won’t be considered regardless of the ultimate result of the event. To view and exercise the cash out option, you only need to open your bet history.
Bet Builders
This feature will enable you to customize your Basketball and Football bets using markets. Notably, you should use between two and six markets. This feature is available in the form of ‘selected markets’ and is only accessible through the mobile app.
Boosted Odds
As a player, you will receive boosted odds on every parlay or accumulator bet that has three up to 50 selections. Notably, each selection should have at least 1.30 odds. The more selections you make, the higher the odds boost you will receive. With a boosted odds feature, you stand a chance to get up to 350% boost on your multibet odds.
Excitingly, whether a new or an experienced player, you are eligible to receive boosted odds as long as you fulfil the terms and conditions. Any accumulator bet you place will automatically receive the boost.
SportPesa Kenya Casino
If you like mixing up your wagering between sportsbook and casino, then SportPesa Casino is for you. The online casino is strong but less extensive.
Interestingly, the casino boasts 300+ casino games that players can play and win real money.
The casino section has a wide selection of games including slots, progressive jackpots, Table games, card games, and live casino games.
Slot Machine
If you are a slots fanatic, then you will find them at SportPesa Kenya. You will find slot machines like 3D slots, classic slots, and video slots. To find your favourite slot on SportPesa proceeds as follows:
- Launch the SportPesa site on any browser;
- Click the ‘Casino’ section found at the top menu on the homepage and you will be redirected to a new page comprising all casino categories;
- Browse down the casino page and click the ‘see all game’ link just next to the ‘Slots’ category. Clicking the link will direct you to a new page bearing all slot titles available at SportPesa Kenya. Alternatively, you can click the ‘Slots’ section at the top menu of the casino page;
- Browse down the page to find your preferred game. Alternatively, type the title of the slot game you are looking for in the search bat at the top left corner of the slots page then click search. The game title will appear if you typed the title correctly.
On the slots page, you will find a wide selection of slot games that you can play and win real money. You can play progressive jackpot games like the 3×3 jackpot, Drop & Wins, and many more.
When it comes to Megaway games you won’t be left out and you can play games like the ‘Astro Newts Megaways’. That’s not all, both 3-reel and 5-reel slots are also available and you can game titles like the ‘Blazing 777’, ‘888 Dragons’, ‘Hold & Spin’, and many more.
Impressively, you will never lack something new to try at SportPesa Kenya. This is because the slots catalog is updated regularly, and new games are incorporated.
At SportPesa Kenya, you can access any slot’s information pertaining to volatility, RTP, the minimum bet amount, and many more. What you need to do is first top up your casino account with at least 1 KES. To top up, click on the blue arrows or Buy/Sell Chips.
Change the direction of your transfer from sports wallet to casino account by tapping the ‘>>’ arrows. Proceed and click your favourite game title and there you go. You will fill in everything that you want to know about the game including the game rules.
Board Games
If you love Table games, then SportPesa Kenya has them. You will find table game categories like Blackjack, Baccarat, Poker, Sic-Bo, Roulette, and others.
Finding these games is just walking in the park. Here are the steps to follow:
- Open the SportPesa website;
- Click the ‘Casino’ section at the top menu of the homepage;
- On the casino page, click the ‘Tables’ tab at the top menu and you will be directed to a new page comprising all table games available;
- Browse down the page to find your favourite table game. The games on the page are quite low and you can get your favourite game in seconds. Alternatively, type the game title in the search bar at the top right corner then click the ‘Search’ button. The game must appear in less than 2 seconds if it is available.
Our team checked the tables page and according to us, it is filled with old-fashioned game titles. That means SportPesa Kenya has given table games a blind eye. Hence, as a table games lover, you won’t find something new to play at.
Before placing your bet, remember to get into details about your preferred game. Be sure to know more about its volatility rate, RTP, Betting amount, and many more.
To do so, click the game title after you have deposited your casino account with at least 1 KES. Proceed and navigate through the game rules and get to know the game in depth.
Free Casino Game
Currently, you cannot play casino games for free at SportPesa Kenya.
Software Providers
One factor that sets SportPesa apart is the quality of its casino games. SportPesa Kenya knows what quality means to players. The site outsources its games from reputable suppliers not only known in Kenya but also worldwide. These suppliers include:
- PlaynGo
- Evolution Gaming
- Microgaming
- NetEnt
Payment Methods
There are two special payment methods that Kenyan players can use to deposit money into their accounts; Airtel Money and M-Pesa. Below is a table showing the payment methods that Kenyan players can use, the minimum deposit amount for each method, and their withdrawal processing time.
Payment | Min. Deposit | Min. Withdrawal | Processing Time |
---|---|---|---|
10 KES | 50 KES | 5 Minutes | |
10 KES | 50 KES | 5 Minutes |
How to Deposit Money in Your Account
Topping up your Sportpesa account is quite easy. You can make your deposit in two ways namely: via the mobile money menu, direct via USSD, or through the website/app.
Regardless of the method that you use, depositing money into your account is completely free.
To deposit via the mobile money menu, proceed as follows:
- On your mobile phone, launch the Mpesa/airtel money menu;
- Choose the ‘Lipa na M-pesa’ tab;
- Choose ‘Paybill’;
- Enter 5212121 as your ‘Business Number’ then tap ‘OK’
- Enter the SportPesa registered number as the ‘Account Number’ then tap the ‘OK’ button;
- Enter any amount not less than 10 KES then click ‘OK’
- Enter your M-Pesa PIN then confirm your transaction;
- Once your transaction is successful, you will receive a notification message that will read “10 KES received! Your S-PESA account balance is: 10 KES.
If you have an Airtel Line, you will follow the same procedure but enter the business number as ‘955100’ or ‘SPORTPESA’.
To deposit directly via USSD, dial*790# then choose OPTION 4. Enter the amount that you want to deposit. Wait for a screen to pop up for the mobile money then enter your PIN. wait for the confirmation message regarding your transaction.
To deposit through the SportPesa website, follow these steps:
- Log in to your SportPesa account via any browser or the Sportpesa app;
- Click the sliding menu at the top left corner of the homepage;
- Choose ‘Deposit’ Funds
- Enter the amount you want to deposit;
- Click the ‘Deposit’ blue button then follow the prompts;
Notably, you cannot send money from one number to another, neither is it possible to pay bills or Till accounts. You can only deposit money from the same M-Pesa of the number you registered with sportpesa.
How to Withdraw Money From Your Account
Withdrawing money from your Sportpesa account is as easy as depositing it. Notably, you can use the same deposit methods to withdraw funds from your account.
There are two ways of withdrawing money from sportpesa which include: the SMS method and via the website.
Whether you choose the SMS or the web method, withdrawing money from your SportPesa account is completely free of charge.
To withdraw using the SMS method, let’s say 1000 KES, Proceed as follows:
- Send an SMS to 79079; W#1000 where W stands for withdrawal and 1000 is the amount that you want to withdraw. Excitingly, the formar if withdrawal is standardized across M-Pesa and Airtel Money providers;
- Your M-Pesa or Airtel Money account will be credited with the amount requested accompanied by a notification message from 79079. Besides, you will receive an SMS from your mobile operator; safaricom and m-pesa.
You can also withdraw money into your M-pesa or Airtel Money account through the website. What you need to do is log in to your account and click the panel at the top left corner of the website. Proceed by clicking the ‘Withdraw Funds’ section. Enter the mobile number where you want to withdraw the money into. Precisely, use the number you registered on SportPesa. Next, enter the amount you want to withdraw. You need to enter an amount not less than 50 KES for successful withdrawal. Click the ‘Withdraw’ blue button and wait for the transaction request to be processed.
SportPesa Kenya App
SportPesa has a mobile app that can be downloaded from SportPesa website. The app is only available for Android users only.
Besides, the app’s design is clean and simple, keeping the same blue and white colour pattern as its website.
To download the app, proceed as below:
- Log in to your sportpesa account;
- Click the panel at the top left corner of the homepage;
- Choose ‘Sports App’;
- Click the ‘Download’ button
- Allow installation from unknown sources;
- Once the download is complete Allow select ‘Install’;
- You have installed the app. Click ‘Open’ to proceed.
The website is optimized for both iOS and Android mobile devices and players can easily access the Sportsbook and take advantage of the mobile-specific experience that accompanies the app.
Interestingly, the mobile app works similarly in equal measure as the website. However, you will find exclusive features that are only available on phones.
SportPesa mobile app makes effective use of collapsible menus to improve usability. In addition, the app has all of the content found on the website but has been shrunk down to accommodate a small screen.
The app contains a feature called “selected markets” that is not available on the website. “selected markets” allows you to create customized multi-bets out of prop bets. This feature comes with a lot of fun and getting it into your mobile phone will give you extra excitement. Through the App you can access the same markets, bet types, and promotions as the website.
Our team tested SportPesa mobile app on several devices and emerged compatible with Android only. We loved how it looked and felt on each device. Regardless of the device, the app makes excellent use of the available screen area.
Despite the fact that SportPesa has made efforts to make SportPesa mobile downloadable via the site, it is a big shame that iOS users cannot download the app.
SportPesa VIP Program
Players at SportPesa Kenya can only access the VIP program by invitation. Some of the eligibility requirements to receive an invitation based on turnover, amount wagered, deposits, and withdrawals.
After joining the program, you will start earning VIP incentives over the following two months. After two months, if your account continues to be eligible, you will be elevated to the VIP Platinum level.
VIPs at SportPesa Kenya get special service, have a dedicated account manager, have access to deals that are exclusively available to them, and can withdraw money more quickly and with larger limits.
How to Create Account
Creating an account is the only way to begin your betting journey at SportPesa Kenya. Creating an account is free and takes a few minutes. With an account, you will be able to manage your bets plus other account details easily.
You can create an account in 2 easy ways: Via SMS and through the website.
Creating an account via an SMS is quite easy and you can complete the process in less than 5 minutes. Simply, follow these steps to have one:
- Send ‘Game’ to 79079 and a confirmation message with a link will be sent to you. The link will direct you to read the terms and conditions on sportpesa;
- Read the terms and conditions then send ‘Accept’ to 79079 finalise your registration;
- You will receive a confirmation message after accepting the terms and conditions in step 2 above. The message provides carries your username, 4-digit pin, your phone number, and the paybill number;
- Your account is created. You can proceed to top-up and start betting on your favourite sports.
To register on the sportpesa website using your mobile phone, follow these steps:
- Launch the sportpesa website at www.sportpesa.com;
- Click the ‘Register’ button at the bottom right corner of the homepage;
- Read the terms and conditions and fill in your phone number in the required field;
- Click the ‘Get Registration Code’ button;
- Fill in the sign up code send to your phone number then click click the ‘Finish’ button to complete your registration;
- You will receive a confirmation message to confirm successful registration;
- Your account is created. Proceed with the account top up then enjoy betting on your favourite sports and casino games.
Customer support
You have several options to contact the customer support team at SportPesa Kenya including via email, live chat, and phone number. As a player, you are optioned to choose whichever option that suits you best.
Players can use several ways to get in touch with SportPesa, including email, live chat, and a phone number. Customers are free to select whichever approach that suits them the best.
- Email: care@ke.sportpesa.com
- Contact number: 0709079079, 0755079079
- Live Chat
In addition the brand maintains its visibility through social media platforms. Hence, you can reach them through any of the following channels
- Facebook: SportPesa
- Twitter: @SportPesa
- WhatsApp: 0712955100
Our team checked the page at SportPesa and discovered that, at the bottom right corner of every page, there is a Live Chat icon that players can use to contact the customer support team.
We contacted the support team via the live chat and found that to start a conversation, you have to click the chat icon and you will be directed to the chat room.
In the chatroom you will chat with a chatbot that will direct on how to proceed with the conversation. In every step, you will be asked to choose an option until you get to the desired page where you will get answers to your inquiry. Interestingly, the chatbot understands both English and Kiswahili, which are commonly used languages in Kenya.
In case your issue isn’t solved, then you are forwarded to a live agent. Here, you are optioned to choose either English or Kiswahili language, whichever you understand better.
Whether chatting with the chatbot or live agent, we received a response within 1 minute. The staff remained polite all the time and provided objective answers relative to issues raised. In Addition, the matter was addressed in a simple language that everyone could understand.
Upon contacting the support team via mail, it took around 10 hours to get feedback. Here, we received objective answers addressed in a simple language that was easy to understand.
Design and Navigation
SportPesa Kenya is a site immersed in minimalism, and it does not attempt to differentiate itself from the competition by employing cheap tricks. It looks classy and modern with its blue and white colour scheme.
It’s also important to note that SportPesas’ distinctive features—such as the ‘Mega Jackpot Pro’ and the ‘Jackpot’—are prominently displayed on the homepage, with a deliberate effort made to position these services and promos as unique selling factors.
The website is surely user-friendly and makes it simple to find all the sports and casino games it offers. As a punter, you can find any event you want. Thanks to the search box, which can be found in the top left corner of the screen on the casino page and in the top right on the sports page.
The betting procedure is simple, and your bet slip is visible on the right side of the website. The ‘Join’ and ‘Login’ tabs are displayed in the top right-hand corner, and the help, under which Responsible Gambling is located, and contact links are located at the bottom of the website. Overall, SportPesa is outstanding in this regard, and the website’s technical performance is flawless.
The site has a wide array of accessible statistics. However, they are tucked away under the information tab near the bottom of the homepage, making it difficult to find them. You can eventually obtain comprehensive statistics for 33 sports, though, once you find them.
Sportpesa Kenya has a fantastic feature, ‘Blog’, that is prominently displayed at the top of the page under ‘More’ section. However, it is not updated regularly. Here, you may read football previews and news, and there used to be a separate area dedicated to Formula 1; however, that section hasn’t been updated since 2019, which is unfortunate.
Security and Reputation
Top-tier bookies place a high priority on security, and SportPesa doesn’t let the bar down. SportPesa Kenya is regulated and licensed by the Betting Control and Licencing Board (BCLB) of Kenya under licence number BK0000448. That means that the betting site has a detailed privacy policy that covers data gathering, individual data rights, and cookies.
SportPesa has a SSL certificate hence, feel secure when carrying out cash transactions on the site. Thanks to the site’s usage of Secure Sockets Layer (SSL) encryption. This is the most recent technology that guarantees security and safety of each player’s transactions.
SportPesa Kenya has a distinctive emphasis on safe gaming. Players who are concerned about their gambling habits can set a number of limits, including Deposit Limits, Self-Exclusion (which can prevent them from accessing their account for at least six months), and Time Outs.
As a player at SportPesa Kenya, you are urged to email customer service if you feel that your gambling is getting out of control. The site team will advice you appropriately on how to make sure your betting experience is enjoyable.
FAQ's: Frequently Asked Questions
Yes. SportPesa uses SSL encryption to guarantee safety and security of players’ data.
Yes. SportPesa is regulated and licenced by the Betting Control and Licencing Board (BCLB) of Kenya under licence Number BK0000448.
Yes. SportPesa Kenya has a mobile app that can be downloaded from the website only.
No. Currently, the SportPesa Mobile App is only available for Android users only.
You can deposit funds into your account using the payment gateway and USSDs provided on the website.
Final Evaluation
SportPesa has clear merits. However, it’s difficult to classify the bookmaker as a top-tier. The site can’t simply compete with more seasoned rivals on an equal footing.
SportPesa Kenya has an easy signup process, great security— it should be commended for emphasizing responsible gambling—good customer support, and a well-designed website. However, the bookmaker fails in crucial areas.
SportPesa Kenya has a small sportsbook, poor in-play markets, lack of a welcome bonus for sport bettors, and old-fashioned casino games. In addition, the lack of an app for android users is practically unforgivable. These factors render SportPesa Kenya certainly an unattractive choice for both novice and veteran punters.
Therefore, even though SportPesa excels in some areas, there are still many critical areas that need to be improved. It is on the basis of this evaluation statement that we found it worthy to give it a rating of 3 out of the possible 5.