Betway is one of the market leaders in Kenya’s sports betting industry. It is a betting site from Betway Group, a company that began operations in 2006. However, it got a licence from Kenya’s BCLB in 2015. This is the same year when Betway launched in the country.
Ever since the Betway Group landed in Kenya, millions of residents have used this platform. But what’s so special about it? Well, you’re about to find out.
We’ll review all notable Betway’s features, including sports markets, odds, bonuses, customer support, and more. It’ll be a fun discovery, so read on.
There are several bonuses at Betway to give your playtime a little push. Whether you just signed up or are a regular player on the platform, you can take advantage of these deals. Or not, as it’s not mandatory to claim them.
If the following Betway bonuses don’t interest you, we honestly don’t know what will!
To kick-start your sports betting journey, Betway gives a 50% first deposit offer. This is a sign-up deal for new Kenyan players only. Here’s how to claim it:
Based on what we often see in most bookies, Betway’s bonus rollover requirements are reasonable. For instance, you’ll have 30 days to meet these conditions. That’s more than enough time.
This bonus applies to all registered Kenyan Betway bettors. It allows you to catapult your winnings by up to a whopping 700%. Now, where else would you find such a generous offer? Of course, very few sports betting sites, if any.
As an existing Betway player, here’s how to grab this deal:
This offer is worth it, to say the least. It could even be better if it applied to live matches. Unfortunately, it only applies to bets on pre-game matches.
When you lose a bet at Betway, pick yourself up, wipe off the dust, and claim the Moneyback Boost bonus. This is a cashback offer only available on lost bets.
Here’s how it works:
Depending on the number of selections, the bets returned range from 20x up to 100x.
After analysing the bonus T&Cs, we find this offer worth it. It applies to live, pre-match, and outright selections. However, it would have been better if the offer was available per match instead of per selection, don’t you think?
There are hundreds of daily betting events on different sports. As a newcomer on the platform, this may be overwhelming since you don’t know which matches to pick. But there’s a search bar to help you find your preferred sports faster.
Once you find the sport, it’s time to locate available leagues and matches. This is easy. Betway provides a filter option where you simply select the league you want, say the English Premier League. Once you select it, all available matches are listed on the screen. You can view live matches, upcoming games, major highlights and over 30 outrights.
For every match/game listed, you can view the teams’ previous performances on one screen. There are many ways to bet, but if you wish to make multi bets, that’s easy. Simply pick the “Multi bets” option and click on the matches you wish to bet on. They’ll be automatically added to your bet slip. Betway seems to make work easier!
Betway offers high odds, which, of course, translates to high winnings. These odds change slightly during live games, so you’ll still win big even on live games. But how high are they?
Let’s compare the odds between Betway and 2 other sportsbooks for a football match between Scotland and Cyprus, played on 25th March 2023.
|Sportsbook||Scotland Win||Draw||Cyprus Win|
Besides the high odds, as evidenced in this table, Betway is consistent. In fact, these odds remained the same until the match began. We, therefore, find it more ideal in this regard.
Away from that, Betway has only two types of odd formats: decimal and fractional. Like major sportsbooks, the decimal odd format is the default. If, however, the fractional odds format is your thing, no problem at all. Simply head to the Odds Format section at the bottom of the left menu and switch to your preferred format.
There are over 30 betting markets on Betway. The exact number and type of markets depends on the sport and specific match, but be sure to find plenty of options.
For instance, cricket has 15+ markets, including most fours, most sixes, and over/under wides and ducks. When it comes to football, you’ll find almost 100 markets, including rare ones like 3-way handicaps and Draw No Bet, among others.
On sports like tennis and basketball, Betway provides 20+ markets. Having access to such a variety of markets is crucial for successful sports betting. You can bet on whatever you feel more comfortable with.
Choosing a market at Betway is simple:
At 22Bet, you can make in-play bets without a sweat. But remember, the odds may reduce or increase as the game progresses. This is because outcomes become more predictable as the match goes on. That’s the major difference between these bets and their pre-game counterparts.
Remember the odds we looked at when comparing Betway with other sportsbooks? That was before the game was played. After 30 minutes of play, the odds were:
|Scotland Win||Draw||Cyprus Win|
To bet on live sports, head to the Live section. It’s just below Betway’s logo.
In-play betting at Betway is not only limited to football matches. You can place live bets on all sports available on the platform. If a match isn’t available for live betting, there will be a ‘padlock’ icon.
Even better, there are no limitations when it comes to live betting at Betway. So, you can bet on any game using any device, be it a mobile phone or tablet (more on this later).
PS: We didn’t find a live-streaming option on this sportsbook.
A betting site’s special features change a regular betting experience to a memorable one. And Betway has its own set of unique aspects. Let’s discuss them in more detail below.
Betway’s Build a Bet feature allows you to choose multiple betting markets on one match. You then combine your selections into a single bet based on combined odds. Speaking of selections, Betway allows a minimum of 2 and a maximum of 10 selections.
But this feature doesn’t apply to live events. It’s only available on pre-match sports. Also, you can’t combine it with other events because it functions as a single bet.
One more thing to note: if any of your selections results in a loss, the entire Bet Build will be lost. Also, if any selection becomes void, the entire bet build will be void too.
PS: Betway can void the Build a Bet feature if there was an error in granting it. Moreover, any malicious attempt to abuse the feature will result in cancellation.
You can withdraw funds before the final results are out. That’s precisely what this feature does. Its corresponding symbol is “CO”, by the way. If you don’t see this symbol on a betting market, just know that you can’t cash out.
The Early Cash Out feature at Betway only applies to single and multi-bets.
The bookmaker usually calculates the cash-out amount based on the existing odds when you cashed out. However, you’ll notice that sometimes odds may change immediately after you’ve used the Cash Out Feature. This, of course, will change the Cash Out value.
In such cases, you’ll receive a message from Betway confirming the change. You’ll then need to accept whether or not you’re happy with the change.
When it comes to the payments department, there are only two options for Kenyan bettors; M-Pesa and Airtel Money. As a Kenyan player, the two methods suffice. Or don’t they?
Now here’s the best part. Whichever method you use, the minimum deposit amount is 10 bob. That’s the beauty of playing at Betway; you don’t have to cough up a lot of deposit funds to bet on this platform.
As for the maximum amount, you can deposit up to Ksh. 300.000. If you think about it, this is an accommodative range for most Kenyan bettors.
|Payment Method||Min. Deposit||Max. Deposit||Min. Withdrawal||Max. Withdrawal||Withdrawal Time|
|M-Pesa||Ksh.10||Ksh. 300.000||Ksh. 80||Ksh. 70.000/day||Instant|
|Airtel Money||Ksh. 10||Ksh. 300.000||Ksh. 80||Ksh. 50.000/day||Instant|
At Betway, you must use the same phone number you registered with to deposit and withdraw your money. That means if you used your Safaricom line, you should use M-Pesa for both withdrawals and deposits. The same goes for Airtel.
Regarding the charges, the good news is Betway doesn’t charge deposit fees. The only fee you’ll pay for withdrawals is the 20% tax which applies to all Sportsbooks in Kenya.
There are no pending periods, unless technical problems occur, which is usually rare. So, you can expect your money within a few seconds.
Let’s start with some statistics here: Over 18 million Kenyans own mobile phones. This is close to half of the country’s population. Of course, this number increases yearly, with more men having mobile phones than women.
Keeping this in mind, it would be unfair if Betway didn’t have a mobile app. Luckily, it has one. Not only that, the app works well with Android and iOS devices.
To download the app, go to Betway’s menu in the left corner. At the bottom, you’ll see the Android and Apple icons. You can click on either, depending on your phone’s operating system.
If you don’t like too many applications on your phone, you don’t have to download Betway’s app. You can use your day-to-day phone browser to access the sportsbooks.
Your smartphone’s screen size doesn’t matter, since Betway works well on all gadgets regardless of size. HTML5 technology makes this possible.
Creating a Betway account is straightforward. Here’s how:
Upon registering, you’ll receive a welcome SMS from 29029. Don’t share it with anyone because it contains your username and password, in case you forget.
Commendably, the whole process takes less than 2 minutes. It’s fast because Betway won’t bother you with tiresome KYC procedures, not at this stage.
The customer support department is the face of any betting site. And without a doubt, Betway knows how to handle its patrons. It offers 5 ways to contact the support team. These are:
This option is ideal if you need prompt feedback. It involves chatting with a Betway agent right there on the site. To locate the live chat support option, open the menu and click the Contact US option under ‘Quick Links’.
Sometimes, the support system is under maintenance. If you get such a message, click the icon written: “create conversation”. Betway will assign you an agent who joins the chat almost immediately.
Speaking of agents, the support reps at Betway are super-friendly, professional, and, most of all, prompt.
You can expect feedback in under 1 minute, at any time of the day or night. That’s what makes the live chat at Betway the best contact choice.
For most Kenyans, watching English movies and reading English texts is not a problem. However, sometimes, when it comes to speaking or writing in English, that’s where things go south.
But don’t worry.
At Betway, you can contact the live chat support team in English or Swahili. Or, if you like, why not give a cocktail of these languages? If English betrays you, the customer care team will still give feedback even if you mix English and Swahili.
See? From the image above, even the customer support staff goes with the flow. So don’t hesitate to do your thing.
Phone support is also available. In our evaluations, it’s the fastest option. The only problem is sometimes the customer care team may be on another call. As a result, you’ll need to wait.
All in all, you can find the phone call option on the Contact Us page. Betway’s phone number is +254 20 514 2400. Standard call charge rates apply.
You can also present your complaints or queries via email. Unlike most bookies or online casinos, Betway responds fast to emails. On average, it takes less than 24 hours to get Betway’s feedback via email. Sometimes it may take an hour or so, or even minutes.
Again, the email option is on the Contact Us page on Betway’s menu. You can contact them at any time, day or night.
Betway understands that most Kenyan bettors are active on social media. That’s why, to connect with their patrons, they’re also available on these platforms.
On Twitter, the official Betway’s page is @Betway_KE. You can also find them on Facebook at /BetwayKenya.
Remember, Betway never asks for money to activate your account. Scammers on social media may request money or personal information to “activate” your account. Don’t fall for that.
Lastly, you can use Betway’s contact form. It’s a straightforward option that requires you to enter basic personal details and your query.
Just provide your Airtel or Safaricom phone number and email address. You then need to select a query type from a list of options. After that, you can explain your issue on a query box, and submit.
Since sports betting involves giving out your details, it calls for a legit and safe sportsbook. Only then can you be confident that your information is confidential.
Luckily, Betway is a legit Kenyan sports betting site. It holds a BCLB license (license No. BK 0000432). On top of that is a Public Gaming license (license No. 0000268).
Although the site deals with sports only, it can also offer casino gambling. This is thanks to the Public Gaming License, which allows the provision of casino services to Kenyan gamblers. Nonetheless, it’s known by many as a sportsbook, not a casino, and its reputation is unquestionable.
After a careful analysis, we’ve rated Betway 4.8 out of 5. The remaining 0.2 is something that Betway can work on.
First, there is no casino at Betway. Some Kenyan bettors prefer betting on sports. Then, when their favourite teams are not playing, they may have fun with casino slots and table games. However, this is not possible at the moment at Betway.
Betway should also introduce a VIP program. This will favour Kenyan high rollers by giving them a red carpet treatment as a reward for their loyalty.
Besides the two downsides, Betway is a legit online betting site in Kenya that knows what local bettors want. It offers high odds, tens of markets, and sports to bet on. Without a doubt, this site merits the attention of every Kenyan sports betting enthusiast.